From the first phone call to the VAT return — outpatient clinics, inpatient wards, theatres and the back office on one record. 64 modules, 12 hospital departments, fully bilingual in Arabic and English.
The same database, the same login, the same screens. Growing means switching modules on — never migrating to a different product.
1/4
Single clinic
Up to 3 doctors · 1 branch
Bookings, records, prescriptions, invoicing, stock and the patient portal for one practice.
2/4
Growing clinic
Up to 10 doctors · 3 branches
Adds insurance, telemedicine, campaigns, HR and doctor commissions across a handful of branches.
3/4
Clinic group
Unlimited branches
Adds the full revenue cycle, double-entry accounting, quality and e-invoicing over a whole group.
4/4
Hospital
12 departments
Adds beds, nursing, theatres, the cath lab, emergency, pharmacy, diagnostics, blood bank, dialysis and rehab.
Built for how clinics actually work
Six pillars, one connected flow
Front desk
Scheduling that fills your calendar by itself
Your reception sees one live board: the calendar, the walk-in queue and every booking request from the website — with the empty slots working to fill themselves.
Calendar with working hours, slot rules and a live walk-in queue
Public online booking page — with optional deposits
Automatic SMS, WhatsApp and email reminders that cut no-shows
Smart waitlist offers every cancellation to the right patient automatically
Recurring visit series and group classes with seat limits
Missed-call callback log so no lead is ever lost
Clinical
A medical record doctors actually like using
Structured where it should be, flexible where it must be — and everything lands in the patient's timeline automatically.
SOAP notes, vitals and diagnoses in one structured encounter
E-prescriptions and lab orders from the same screen
Interactive dental odontogram with per-tooth, per-surface findings
Immunisation register that chases due doses on its own
Custom intake and clinical form builder, plus e-signed consents
Medical documents in a private vault with expiring links
Revenue
From visit to VAT return — without spreadsheets
Billing, insurance and accounting share one ledger, so the number on the invoice is the number in the claim and the number in the books.
Invoices, instalment plans and multiple payment gateways
Insurance payers, policies, approvals and claims end to end
Full revenue cycle: eligibility, pre-auth, claim batches, remittance, denials
Treatment plans and prepaid packages with balances
Doctor commission rules with automatic accrual and payout
Double-entry accounting: journal, trial balance and VAT, posted nightly
Patient experience
Patients who come back — and refer their friends
Every touchpoint a modern patient expects, branded as your clinic and connected to their real file.
Patient portal: secure one-time-code sign-in to visits, records, bills and forms
Telemedicine video visits with one-time secure join links
WhatsApp, SMS and email campaigns, reminders and recalls
NPS surveys after every visit, tracked over time
Loyalty points, tiers and paid memberships
CRM for leads, referrals and online booking requests
Operations
The back office runs itself
Stock, staff, rooms and safety — managed in the same system as the appointments they serve.
Inventory and pharmacy with FEFO batches, suppliers and purchase orders
Rooms and equipment scheduling with maintenance tracking
HR: rosters, attendance, leave, payroll and practising-licence alerts
Sterilisation cycles and incident register for accreditation
Staff tasks and in-app notifications
A nightly engine sends reminders, chases recalls and flags overdue invoices on its own
Decisions
Know your numbers every morning
Dashboards and reports built for clinic owners — not accountants' exports you have to decode.
Revenue, collections and outstanding balances at a glance
Doctor productivity and utilisation
Patient retention and recall performance
Marketing and campaign return
Full profit & loss per period
Print-ready PDF reports and exports
Hospital departments
Beds, theatres and departments — not a clinic app with a ward bolted on
Every department writes to the same patient record the outpatient clinic uses, so an admission, a theatre case and a dispensed drug land on one timeline, one bill and one claim.
Admissions & bed board
Every bed in the building and who is in it — admissions, transfers, isolation and discharge.
Nursing & drug rounds
Every dose due or late, observations, care tasks and handovers that must be acknowledged.
Operating theatre
The list per room, the surgical safety checklist, anaesthesia, implants used and the operative note.
Cardiac cath lab
Today's list per lab, turnover between cases, the STEMI pathway with its clock, and the dose register.
Emergency & triage
Triage by acuity with the sickest first, unidentified arrivals registered in seconds, and a live board.
Pharmacy dispensing
The counter queue of signed prescriptions, safety screening, controlled registers and ward stock.
Laboratory (LIS)
Specimen barcodes, bench worklists per section, analyser results over HL7 and critical values pushed out.
Radiology (RIS/PACS)
Orders and accession numbers, a worklist per modality, reporting and images from the archive.
Blood bank
Stock by group and component, cross-match and issue, oldest expiry first, and the transfusion record.
Dialysis unit
Every chair across every shift, the prescription, isolation category, vascular access and the session record.
Physiotherapy
Caseloads and programmes, sessions used against what was authorised, and outcome measures.
Coding & ministry returns
ICD and procedure coding for every encounter and admission, and the census, occupancy, length-of-stay and mortality returns built on top of them.
Departments are licensed separately: a day-surgery centre buys the theatre without the ward, and a dialysis unit buys neither.
Complete coverage
Sixty-four modules. One system, one database, one login.
Competitors sell these as separate add-ons that then have to be reconciled with each other. Here the appointment, the note, the invoice and the claim always agree, because there is only one of each.
Appointments & queue
Calendar booking, walk-in queue, working hours and smart slot rules.
Online booking page
A public booking page in your clinic's name, with optional deposits.
Smart waitlist
Cancellations are offered to the right patient automatically — no slot wasted.
CRM & call centre
Leads, a call log with missed-call callbacks, referrals and booking requests.
Communications
SMS, WhatsApp and email: reminders, recalls, campaigns and templates.
Rooms & equipment
Room and device scheduling with maintenance tracking.
Courses & group classes
Courses of visits and group sessions with seat limits.
Telemedicine
Video visits with secure one-time join links.
Operations board
One live board for the whole site: who is waiting, where, and for how long.
Waiting-room display
A screen for the waiting area that calls the next patient in both languages.
Patient records
Conditions, documents, insurance policies and a full visit timeline.
Households & families
Register the family once: who may act for whom, and one bill for the household.
Doctors & schedules
Doctor profiles, working hours, leave and their own practice screens.
Clinical encounters
SOAP notes, vitals and diagnoses in one structured, fast workflow.
E-prescriptions
Electronic prescribing linked to the encounter and to pharmacy stock.
Lab & imaging orders
Order tests and scans, track them, and file results straight to the record.
Allergy & interaction checks
Prescribing is screened against the patient's allergies and current drugs as you write.
Dental charting
Interactive odontogram with per-tooth and per-surface findings.
Immunisation register
Vaccination schedules with automatic due-dose chasing.
Custom form builder
Build intake and clinical forms — no developer needed.
E-signed consents
Digital consent forms signed on any device and stored on file.
Treatment plans
Case plans with stages, patient acceptance and what is still outstanding.
Diet & nutrition plans
Build and print patient diet plans as part of the record.
Admissions & bed board
Every bed in the building and who is in it — admissions, transfers, isolation and discharge.
Nursing & drug rounds
Every dose due or late, observations, care tasks and handovers that must be acknowledged.
Operating theatre
The list per room, the surgical safety checklist, anaesthesia, implants used and the operative note.
Cardiac cath lab
Today's list per lab, turnover between cases, the STEMI pathway with its clock, and the dose register.
Emergency & triage
Triage by acuity with the sickest first, unidentified arrivals registered in seconds, and a live board.
Pharmacy dispensing
The counter queue of signed prescriptions, safety screening, controlled registers and ward stock.
Laboratory (LIS)
Specimen barcodes, bench worklists per section, analyser results over HL7 and critical values pushed out.
Radiology (RIS/PACS)
Orders and accession numbers, a worklist per modality, reporting and images from the archive.
Blood bank
Stock by group and component, cross-match and issue, oldest expiry first, and the transfusion record.
Dialysis unit
Every chair across every shift, the prescription, isolation category, vascular access and the session record.
Physiotherapy
Caseloads and programmes, sessions used against what was authorised, and outcome measures.
Coding & documents
ICD and procedure coding for every encounter and admission — nothing is charged without a code behind it.
Clinical statistics
Census, occupancy, length of stay, morbidity, mortality and notifiable disease returns.
Invoicing & payments
Invoices, payment gateways, instalment plans and receipts in one screen.
Services & price lists
The service catalogue, a price per payer, and discount coupons.
Cash sessions & expenses
Till sessions, petty cash and expense approvals that reconcile themselves.
Insurance & claims
Payers, policies, approvals and claim tracking end to end.
Revenue cycle (RCM)
Payer contracts, eligibility, pre-authorisations, claim batches, remittance and denials.
Packages & memberships
Prepaid session packages and memberships with balance tracking.
Doctor commissions
Flexible rules, automatic accrual and transparent payouts.
Accounting & VAT
Double-entry journal, trial balance, P&L and VAT — posted nightly.
Cost accounting
What each department, theatre hour and service actually costs to deliver.
E-invoicing
Electronic invoices and receipts submitted to the tax authority.
Inventory & supply chain
Items, FEFO batches, stock movements, suppliers and purchase orders.
Staff, rosters & payroll
Rosters, attendance, leave, payroll and practising-licence alerts.
Employee self-service
Every employee's own file: payslips, leave requests and their roster.
Recruitment & development
Vacancies, applicants, interviews, onboarding and appraisals.
Academy
Short lessons on the real screens, in your language, so new staff start working sooner.
Quality & accreditation
Sterilisation cycles, an incident register, and the evidence an audit asks for.
Tasks & notifications
Staff to-dos and in-app alerts that keep the team aligned.
Data import
Bring patients, appointments, balances and stock across from your old system.
Settings, roles & branches
Branches, users, a permission matrix per role, and every clinic-wide rule.
Patient portal
Secure one-time-code sign-in to visits, records, bills and forms.
Feedback & NPS
Post-visit surveys that measure patient satisfaction and grow it.
Loyalty & rewards
Points, tiers and paid memberships that bring patients back.
Gift cards
Sell and redeem stored-value gift cards at the desk or online.
Referrals
Who sends you patients, what it is worth, and what you send back.
Reports & exports
Print-ready PDF reports and spreadsheet exports across every module.
Owner dashboard
Revenue, collections, utilisation and retention — every morning.
Audit log
Who did what, to which record, and when — written in plain language.
FHIR & device links
FHIR, HL7 analysers, the imaging archive and partner API keys for the systems around you.
One record, end to end
Follow one patient through the whole building
Nothing is re-typed and nothing is reconciled at the end of the month — each step writes to the record the next step reads.
1
The call
A missed call becomes a callback task; the lead, the WhatsApp reply and the booking sit on one screen.
CRM · Waitlist
2
The arrival
Check-in puts the patient in the queue and flags an unpaid balance or a missing consent before they sit down.
Queue · Consents
3
The consultation
Notes, vitals and diagnoses — with prescribing screened against allergies and current drugs as it is written.
Encounters · Prescriptions
4
The department
Lab, imaging, theatre or a bed: the order goes out and the result comes back to the doctor's inbox, critical first.
Laboratory · Radiology · Theatre
5
The bill
Every service, drug and implant used is already on the invoice; the till, the instalment and the e-receipt follow.
Invoicing · Cash
6
The claim & the books
Coding, eligibility, the claim batch, the remittance and the denial worklist — then the journal posts overnight.
Insurance · Accounting
Everywhere your team works
Browser, desktop and phone — and the systems around them
One backend, three front doors, and open links out to the messaging, payment and device vendors a facility already runs.
Web
Nothing to install. Any modern browser, any device, Arabic or English, with the layout flipping for each.
Desktop
A desktop edition for the reception PC — including a fully offline build with its own database, licensed per machine, for sites with no reliable internet.
Mobile
A phone app for staff — today's queue, the calendar and patient files — and one for patients with their appointments, records and bills.
Plugs into what you already run
WhatsApp Business
SMS gateways
Email
Push notifications
Paymob
Kashier
Stripe
Tax authority e-invoicing
FHIR
HL7 lab analysers
Imaging archive (PACS)
Biometric attendance
Label & barcode printers
Partner API keys
Connected from the settings screen — no integration project, no middleware to buy.
Security & privacy
Patient data treated like it matters
Security isn't a checkbox on our pricing page — it's how the platform is built.
Role-based access
Every user sees exactly what their role allows — nothing more.
Private document vault
Medical files live in private storage; download links expire within minutes.
Hashed codes & sessions
Portal codes and tokens are stored hashed, with attempt limits enforced.
Privacy-safe portal
The portal never reveals whether a phone number belongs to a patient.
Immutable accounting
Posted entries are never edited — corrections are explicit reversing entries.
Automatic housekeeping
Expired links, codes and sessions are purged every day, on schedule.
Trusted by clinics
What clinic teams say
“We replaced four different systems — booking, WhatsApp, billing and Excel — with one. The front desk finally stopped copying data between windows.”
Dr. Sara M.
Medical Director — dental clinic
“The waitlist alone paid for the subscription. Cancelled slots fill themselves before we even notice them.”
Ahmed K.
Operations Manager — polyclinic
“Insurance claims used to take an employee two full days a week. Now the batch goes out, remittance comes back, and denials are a worklist, not a mystery.”
Mona A.
Revenue Cycle Lead — medical centre
Pricing
Simple plans that grow with you
Start with what you need today. Every tier is the same platform — upgrading switches modules on, it never moves you to another product.
Prices are in Egyptian pounds and include every module listed — no setup fee. An annual subscription is ten months (two free). Hospital departments are licensed individually, so you pay for the ones you open.
Yes — the entire platform is bilingual Arabic/English with full right-to-left layouts, not a translated afterthought. Every screen, report and patient message works natively in both languages.
Is our patient data secure?
Medical documents are stored in a private vault with download links that expire in minutes, portal codes and sessions are stored hashed with attempt limits, and role-based access controls what every user can see.
Does it handle a hospital with beds?
Yes — admissions and the bed board, nursing drug rounds and handovers, operating theatres, the cardiac catheterisation laboratory, emergency triage, pharmacy dispensing, laboratory and radiology, the blood bank, dialysis and physiotherapy. Each department is licensed on its own, so a day-surgery centre can take the theatre without the ward.
What happens when the internet goes down?
There is a desktop edition that runs entirely offline, with its own database on the machine and a licence issued for that one computer — for sites where the connection cannot be relied on. The connected editions are the same app against your cloud workspace.
Can we migrate from our current system?
Yes. On Group plans we handle data migration — patients, appointments, balances and stock — as part of onboarding, and we train your team before go-live.
Do patients need to install an app?
No. Online booking, the patient portal, video visits, forms and surveys all open in the browser from a link sent by SMS, WhatsApp or email. A patient phone app exists for those who would rather have one.
Does it work for multiple branches?
Yes — the Group plan supports multi-branch operations with per-branch scheduling, stock, cash sessions and consolidated reporting.
Which specialties does it fit?
General practice, dental (with a full odontogram), dermatology and aesthetics, physiotherapy with session packages, paediatrics with immunisation tracking, and any clinic that books appointments.
See your clinic running on it — this week
A 30-minute demo with your own workflow: booking, encounter, invoice, claim. Bring your hardest questions.
